AutomationEdge
Hyperautomation platform provider combining RPA, IT automation, conversational AI, and intelligent document processing with recent expansion into autonomous AI agents for BFSI sector.
Overview
Founded in 2003 by Prasad Patwa and Uday Birajdar in Pune, India, with US headquarters in Houston, Texas, AutomationEdge delivers hyperautomation solutions for banking, insurance, financial services, and healthcare sectors. The company serves multinational clients including American Express, Capita, Coty, ICICI Lombard, HDFC Life, Smart Dubai Government, Mashreq Bank, and Genpact.
In October 2025, AutomationEdge unveiled its Agentic AI capabilities at the Global Fintech Festival 2025 in Mumbai, marking the company's evolution beyond traditional RPA into autonomous AI agents. Prasad Patwa, co-founder & COO, stated: "With Agentic AI, we're not only introducing a new wave of intelligent automation but also fostering true collaboration with the industry through our Agentic AI V-Co-Create program."
The company has gained market recognition, being listed alongside UiPath, IBM, and ABBYY in SNS Insider's hyper-automation market analysis projecting growth to $179.96 billion by 2032.
Key Features
- Agentic AI: Autonomous agents for complex workflow management with minimal oversight, launched October 2025
- Self-learning compliance systems: Real-time data-driven decision-making for BFSI sector
- Intelligent RPA: Advanced RPA with AI, machine learning, and natural language processing integration
- IT Automation: Virtual IT operations automation for infrastructure and service management
- End-to-end document processing: LLM-driven cognition with layered data processing
- Conversational AI: Chatbot and virtual agent platform for customer and employee interactions
- iPaaS integration: Built-in integration platform for connecting enterprise applications
Use Cases
BFSI Agentic AI Implementation
Following the October 2025 launch, AutomationEdge introduced the Agentic AI V-Co-Create programme, allowing select BFSI organizations to co-develop tailored autonomous agent solutions. Dhananjay Tambe, Chairman of NSDL Payments Bank, endorsed the platform's potential for "mission-critical banking transformation."
Banking Operations Automation
Financial institutions like Mashreq Bank and HDFC Life deploy AutomationEdge to automate loan processing, account opening, and compliance reporting with integrated RPA, IDP, and AI capabilities.
Insurance Claims Processing
Insurance companies including ICICI Lombard use the platform for end-to-end claims documentation processing, combining document extraction, data validation, and customer communication through conversational AI.
Technical Specifications
| Feature | Specification |
|---|---|
| Platform Type | Hyperautomation with Agentic AI (2025) |
| Core Technologies | Autonomous AI agents, RPA, AI, ML, NLP, iPaaS |
| Agentic AI Features | Self-learning compliance, LLM-driven cognition |
| IDP Capabilities | End-to-end document processing automation |
| IT Automation | Virtual IT operations automation |
| Deployment | Cloud, on-premise |
| Target Industries | Banking, insurance, financial services, healthcare |
| Co-Creation Program | BFSI V-Co-Create programme (2025) |
Resources
Company Information
Pune, India (Founded) | Houston, Texas, United States (HQ)
Founded: 2003
Founders: Prasad Patwa, Uday Birajdar
Notable Clients: American Express, Capita, ICICI Lombard, HDFC Life, Mashreq Bank, Genpact