Cytora
AI-powered digital risk processing platform for commercial insurance offering submission digitization and underwriting automation through generative AI workflows.
Overview
Founded in 2012 as a University of Cambridge spinout, Cytora develops AI solutions for commercial insurance underwriting. The London-based company raised $41.43M before being acquired by Applied Systems in September 2025 for an undisclosed sum. Richard Hartley, CEO and Co-founder, emphasized the market inefficiency where "40% to 50% of underwriter time is absorbed by reading and interpreting submission data" rather than making risk decisions.
Following the acquisition, Cytora launched Epic AutoFill and Epic Submissions Manager at Applied Net 2025, integrating its AI technology into Applied's Insurance AI suite. In January 2026, the company formed a strategic partnership with Climatig to embed climate risk analysis for TCFD regulatory compliance, expanding beyond document processing into risk analytics.
The platform uses large language models pretrained for commercial insurance with zero training required, supporting 140+ languages and maintaining ISO 27001 and ISO 42001 certification. Enterprise customers include Chubb for global claims automation and Markel, which reported 113% productivity increase from implementation.
Key Features
- Risk Flow Engine: Low-code platform for multi-step, human-in-the-loop risk processing workflows
- Document-to-Data Platform: Processes ACORD forms, PDFs, Excel files, emails, and images using pretrained LLMs
- Zero-Training LLM: Insurance-specific language models requiring no training datasets for deployment
- Verify API: Enriches submission information using external data sources
- Epic AutoFill: Automated data capture from carrier documents with pre-filled fields
- Epic Submissions Manager: Unified workspace for tracking submission-related emails and attachments
- Climate Risk Integration: Embedded climate analysis covering river flood, severe wind, and wildfire hazards
Use Cases
Commercial Insurance Submission Processing
Cytora automates submission intake for commercial P&C risks, addressing market inefficiencies where carriers fail to return quotes 30-50% of the time due to manual processing costs. The platform digitizes incoming submissions and applies business rules for automated routing.
Claims Automation
Through the Chubb engagement, Cytora enables automatic digitization of claims documents, eliminating manual intervention and creating scalable AI-native claims flows across multiple markets and lines of business.
Climate Risk Compliance
The Climatig partnership provides automatic geolocation of assets and comprehensive climate risk assessment to support TCFD regulatory requirements for commercial insurers.
Technical Specifications
| Feature | Specification |
|---|---|
| Core Platform | Risk Flow Engine, Document-to-Data Platform |
| AI Technology | Pretrained LLMs for commercial insurance, zero training required |
| Language Support | 140+ languages |
| Data Sources | ACORD forms, PDFs, Excel, CSV, emails, images |
| Integration | Applied Epic, API-based data exchange |
| Certifications | ISO 27001, ISO 42001 |
| Climate Data | River flood, severe wind, wildfire hazard analysis |
Resources
Company Information
Headquarters: London, United Kingdom
Founded: 2012 (Cambridge spinout)
Funding: $41.43M total
Acquired: September 2025 by Applied Systems