iCustoms
iCustoms is a London-based AI-powered customs declaration automation platform specializing in trade compliance management for importers, exporters, customs brokers, and logistics providers.
Overview
Founded by a former HMRC member, iCustoms delivers an AI-driven Trade Compliance Management Platform that automates customs declaration workflows for international trade businesses. The platform uses AI and OCR for intelligent document processing, extracting keywords from commercial invoices, trade receipts, and bills of lading to auto-populate customs forms. Operating from London, iCustoms supports UK Customs Declaration Service (CDS) integration directly with HMRC systems. The platform processes declarations in 3 minutes with claimed 99% accuracy, helping organizations save up to 70% in time and costs while reducing human errors in customs compliance workflows.
Key Features
- Intelligent Document Processing: AI-powered OCR extracts data from invoices, receipts, and bills of lading for automated form population
- UK CDS Integration: Direct connection to HMRC Customs Declaration Service for import and export declarations
- AI Classification: Automated HS code classification and tariff determination
- Multi-Module Suite: iZap self-service declarations, iNCTS, iENS, iAIS/iAES, iCalculator, iTariff modules
- Brexit Compliance: UK CDS export and import solutions addressing post-Brexit customs requirements
- Real-Time Processing: 3-minute declaration submission with claimed 99% accuracy
- Cost Optimization: Automated calculation of duties, taxes, and fees
Use Cases
Customs Broker Automation
Customs brokers processing high volumes of client shipments deploy iCustoms to automate declaration preparation. The platform ingests commercial invoices via email or API, extracts product descriptions, quantities, values, and origin countries, then pre-fills CDS forms. AI classification suggests HS codes based on product descriptions. Brokers review flagged exceptions, approve automated declarations, and submit electronically to HMRC. Integration eliminates manual data entry across multiple client accounts.
Logistics Provider Compliance
Freight forwarders and 3PLs use iCustoms to ensure shipment compliance across borders. The system validates documentation completeness, calculates duties and VAT, generates customs declarations for UK imports/exports, and maintains audit trails. Real-time CDS connectivity provides immediate feedback on declaration acceptance or rejection. Automated workflows route exceptions to compliance teams while processing standard shipments touchlessly.
E-Commerce Cross-Border Trade
Online retailers shipping to UK customers automate customs clearance by connecting iCustoms APIs to order management systems. Product catalog data maps to HS codes, order details flow to declaration forms, and duty estimates display at checkout. Automated declaration submission upon shipment creation speeds clearance, reducing delivery delays and improving customer experience for international orders.
Technical Specifications
| Feature | Specification |
|---|---|
| Core Technology | AI, OCR, intelligent document processing |
| Processing Speed | 3 minutes per declaration |
| Claimed Accuracy | 99% |
| Cost Savings | Up to 70% time and cost reduction |
| Input Documents | Commercial invoices, receipts, bills of lading |
| CDS Integration | Direct HMRC Customs Declaration Service connectivity |
| Modules | iDP, iZap, iClassification, iNCTS, iENS, iAIS/iAES, iCalculator, iTariff |
| Deployment | Cloud-based SaaS |
| Target Users | Importers, exporters, customs agents, brokers, freight forwarders, e-commerce |
Resources
Company Information
Headquarters: London, United Kingdom
Address: 1 Concord Business Centre, London W3 0TJ
Founder: Ex-HMRC member
Target Market: International trade businesses requiring UK customs compliance
