iManage
iManage is a Chicago-based knowledge work platform provider specializing in document and email management software for legal professionals, law firms, and corporate legal departments.
Overview
iManage, founded in 1995 by Neil Araujo and Rafiq Mohammadi and headquartered in Chicago, Illinois, develops document and email management systems specifically for legal organizations. The platform serves over 1 million professionals across 4,000+ organizations in 65+ countries, including 2,500 law firms and 1,200 corporate legal departments.
The company holds a 51% market share in legal document management systems (2018 ILTA survey), serving 81% of AmLaw 200 firms, 85% of Global 100 law firms, 42% of Fortune 100 companies, and 500+ banking and financial institutions. In 2025, iManage reported 28% year-to-date annual recurring revenue growth with nearly 3,000 organizations now using iManage Cloud and approximately 500,000 daily active cloud users.
The company has positioned itself around "AI Confidence" - providing secure, traceable AI solutions built specifically for legal work. In August 2025, CEO Neil Araujo emphasized the company's commitment to "end-to-end cyber resiliency" and providing "choice without compromise" for customers needing flexible backup architectures. By December 2025, Araujo stated that "AI will only be as impactful as the governance and human judgment that guide it", positioning document management systems as essential to credible AI strategies.
Key Features
- Ask iManage AI Assistant: Enhanced in January 2026 to provide platform-wide AI-powered search with natural language questions and cited answers
- Model Context Protocol: Expanded across product portfolio to enable governed AI integration while maintaining security and audit controls
- Document Management: Secure storage, organization, and version control for legal documents
- Email Management: Outlook integration for filing and organizing client communications
- Matter-Centric Organization: Content structured by client/matter for legal workflows
- Version Control: Complete document history with comparison and restoration capabilities
- Security and Governance: Role-based access, encryption, and compliance controls
- Microsoft Office Integration: Seamless productivity tool connections
- Mobile Access: Document interaction on iOS and Android devices
Use Cases
AI-Enabled Legal Workflows
Following the January 2026 Ask iManage enhancement, legal professionals can ask natural language questions across their entire document repository and receive cited answers. Jones Walker LLP reported that attorneys can "begin with a question and draw rapid, meaningful insight from the firm's collective knowledge" rather than wading through search results.
Cloud Migration and Modernization
iManage reported 168% year-over-year growth in new cloud users across Asia and 129% growth in professionals migrating to iManage Cloud in Australia and New Zealand in 2025. Firms like Seddons GSC selected iManage for its Microsoft ecosystem integration and cloud-first approach.
Enterprise Data Protection
In August 2025, iManage partnered with HYCU to launch R-Cloud for iManage Cloud, addressing the finding that 85% of IT decision-makers incorrectly assume SaaS platforms provide complete data protection coverage.
Technical Specifications
| Feature | Specification |
|---|---|
| Deployment | Cloud (SaaS), on-premise, hybrid |
| Security Certifications | ISO 27001, SOC 2 Type 2, FedRAMP Authorization |
| Encryption | AES 256-bit with multi-layered key management |
| Integration | Microsoft 365, Salesforce, DocuSign, legal practice management systems |
| Mobile Support | iOS and Android applications |
| Search Technology | AI-enhanced natural language search with cited answers |
| Email Management | Outlook integration, PDF conversion, filing automation |
| AI Capabilities | Ask iManage assistant, Model Context Protocol, governance controls |
| Compliance Features | Ethical walls, need-to-know security, audit trails |
| Market Share | 51% of legal DMS market (2018 ILTA survey) |
Resources
Company Information
Headquarters: Chicago, Illinois, United States
Founded: 1995
Founders: Neil Araujo (CEO), Rafiq Mohammadi
Users: 1 million+ professionals
Organizations: 4,000+ (2,500 law firms, 1,200 corporate legal departments)
Geographic Reach: 65+ countries
Market Share: 51% of legal DMS market
Notable Clients: 81% of AmLaw 200 firms, 85% of Global 100 law firms, 42% of Fortune 100, 500+ financial institutions
Key Personnel: Mike Eichsteadt (VP of AI Engineering, appointed January 2026)