Process Fusion
Toronto-based cloud document processing provider with 10,000+ customers, emphasizing enterprise compliance and no-code AI-powered extraction workflows.
Overview
Process Fusion operates from Toronto with offices in Newport, UK and Chennai, India, serving over 10,000 customers worldwide with particular strength in healthcare and mid-to-large enterprises. The company's PF 360 Capture platform represents a cloud-first approach to intelligent document processing, emphasizing enterprise security compliance with SOC2 Type 2, GDPR, HIPAA, and multiple ISO certifications. The platform bridges physical and digital workflows through AI-powered extraction, classification, and RPA capabilities, targeting organizations requiring strict regulatory compliance for automated document workflows.
Key Features and Benefits
- PF 360 Capture Platform: Three-step workflow (Capture, Process, Deliver) with multi-channel document ingestion
- Enterprise Compliance: SOC2 Type 2, GDPR, HIPAA, ISO27001, ISO270017, and ISO27018 certifications
- No-Code Deployment: Rapid implementation without technical complexity requirements
- AI-Powered OCR: Data validation with continuous machine learning training
- Multi-Channel Capture: Email, scanner, mobile device, cloud storage, FTP, and web folder integration
- Real-Time Processing: Live dashboards with automated classification using image, text, and rule-based methods
- REST API Integration: Built-in connections with PF360 InfinitySend, Xerox DocuShare, plus ERP and CRM systems
Use Cases
Healthcare Document Management
Healthcare organizations leverage Process Fusion's HIPAA-compliant platform to automate patient record processing, insurance verification, and claims handling. The system captures documents from multiple sources including faxes, emails, and scans, extracts patient and billing information using AI models, and integrates with electronic health record systems while maintaining regulatory compliance.
Enterprise Workflow Automation
Mid-to-large enterprises implement the PF 360 Capture platform for accounts payable, invoice processing, and administrative workflows requiring SOC2 Type 2 compliance. The cloud platform combines RPA with machine learning to process documents end-to-end, reducing manual data entry errors and accelerating approval workflows across departments.
Regulated Industry Processing
Organizations in financial services and other compliance-heavy sectors use Process Fusion's multi-certification platform to handle sensitive document workflows. The system processes PDF, JPEG, and TIFF formats while maintaining real-time audit trails and meeting GDPR, ISO27001, and industry-specific regulatory requirements.
Technical Specifications
| Feature | Specification |
|---|---|
| Platform Type | Cloud-native intelligent document processing |
| Core Technologies | AI-powered OCR, machine learning, RPA |
| Document Formats | PDF, JPEG, TIFF, multi-format support |
| Compliance Certifications | SOC2 Type 2, GDPR, HIPAA, ISO27001, ISO270017, ISO27018 |
| Integration | REST API, ERP/CRM systems, PF360 InfinitySend, Xerox DocuShare |
| Deployment | No-code cloud platform with mobile applications |
Resources
Company Information
Headquarters: Toronto, Ontario, Canada (East Tower 3250 Bloor Street West Ste 1000, M8X 2X9)
Additional Offices: Newport, UK; Chennai, India
Customers: 10,000+