Send AI
Send AI is an intelligent document processing provider offering custom AI model development and document automation solutions for logistics, insurance, government, maritime, finance, and retail sectors using open-source models.

Overview
Send AI provides document processing automation through self-learning AI models that customers train on their specific data. The platform extracts information from complex documents including low-quality scans, photographed paperwork, and lengthy PDFs. Send AI uses a combination of smaller open-source models rather than large commercial models like ChatGPT. The company operates on Google Cloud Platform infrastructure with ISO27001:2022 certification and GDPR compliance. Founded in Amsterdam in 2021 as Autopilot by Thom Trentelman and Philip Weijschede, the company raised €2.2M in pre-seed funding from Google's AI fund.
Key Features
- Self-Learning AI Models: Custom model training on organization-specific data with isolated processing
- Document Pre-Processing: Automated document preparation and segmentation for complex files
- Human-in-the-Loop Validation: Manual verification workflows for extraction accuracy
- Custom Rule Engine: Configurable validation rules for data quality assurance
- Modular Processing: Breaks complex documents into manageable segments
- Data Ownership: Full customer control of data and trained models
- Scalable Infrastructure: Cloud-based processing on Google Cloud Platform
Use Cases
Logistics Document Processing
Logistics companies deploy Send AI to process shipping documents, bills of lading, and customs paperwork. The platform extracts data from photographed documents and low-quality scans common in supply chain operations, with custom models trained on company-specific document formats.
Insurance Claims Automation
Insurance providers use the platform to automate claims processing from diverse document sources. The system handles lengthy PDF documents, extracts policy information, and applies custom validation rules specific to insurance workflows while maintaining GDPR compliance for sensitive customer data.
Government Document Management
Government agencies process citizen submissions, forms, and administrative documents through Send AI workflows. The platform segments complex multi-page documents, validates extracted information against defined rules, and routes processed data through approval workflows with human-in-the-loop verification.
Technical Specifications
| Feature | Specification |
|---|---|
| AI Technology | Self-learning models, open-source model combinations |
| Model Approach | Custom, isolated models per organization |
| Document Types | Low-quality scans, photographed documents, lengthy PDFs |
| Processing | Modular segmentation, pre-processing automation |
| Validation | Custom rules, human-in-the-loop |
| Infrastructure | Google Cloud Platform |
| Compliance | ISO27001:2022, GDPR, DORA |
| Deployment | Cloud-based, scalable |
| Data Ownership | Full customer ownership of data and models |
| Target Industries | Logistics, insurance, government, maritime, finance, retail |
Resources
Company Information
Headquarters: Amsterdam, Netherlands
Founded: 2021 (originally as Autopilot)
Founders: Thom Trentelman, Philip Weijschede
Funding: €2.2M pre-seed round (Google's AI fund)