Serimag - IDP Software Vendor

Barcelona-based IDP leader serving Spanish banks and expanding into insurance with AI-powered document automation and full implementation consultancy.

Overview

Serimag has established itself as Spain's dominant intelligent document processing provider, claiming the "#1 solution in Spain for automated document management" with over 1 billion documents processed for major financial institutions including Banco Santander, BBVA, and Caixabank.

Founded in Barcelona with 15 years of banking sector experience, Serimag operates with 30+ AI experts processing over 1 million pages daily. The company gained prominence during COVID-19 by processing more than 5 million documents (20 million pages) for Spanish banks handling Instituto de Crédito Oficial (ICO) loan applications.

In early 2026, Hugo Cortada, Director of Business Development, announced a strategic pivot: "Evolucionamos de ser una empresa especializada en servicios de automatización basados en IA a una compañía que acompaña a nuestros clientes en la transformación de sus operaciones a través de las nuevas tecnologías y que además se responsabiliza de la implementación." This shift from AI automation services to full consultancy with implementation responsibility targets Spain's insurance sector, where the company projects 20% growth in 2025.

Cortada differentiates Serimag from traditional tech consultancies: "A diferencia de otras consultoras tecnológicas, nuestro valor está en nuestra experiencia y especialización en proyectos de consultoría y de implementación de mejora de procesos a través de soluciones de IA." This positioning addresses Spain's AI readiness gap, where only 35% of companies are prepared for AI implementation.

Key Features and Benefits

• Enterprise-Scale Processing: Handles 1+ million pages daily with proven billion-document track record
• Document Obfuscation: Built-in masking capabilities for sensitive financial data
• Spanish Market Specialization: Optimized for Spanish banking and insurance regulatory requirements
• Pay-Per-Use Model: Flexible pricing without large upfront investments
• Implementation Responsibility: Full consultancy approach beyond traditional automation services
• Mobile Document Capture: Native tools for field document collection
• Banking-Grade Security: Enterprise data protection for financial sector compliance

Use Cases

Spanish Banking Automation

Serimag's flagship implementation processes loan applications for major Spanish banks. During COVID-19, the system handled 5 million ICO loan documents across multiple channels including scanned paper, email attachments, and digital uploads. AI classification automatically categorizes documents by type while intelligent OCR extracts data fields from complex financial statements. The solution claims annual back-office cost savings exceeding €3M for banking clients through automated document handling and faster application processing.

Insurance Claims Processing

Expanding from banking success, Serimag targets Spanish insurance companies with claims processing automation reducing timeframes "from three days to five minutes". The solution automates intake of claims forms, accident reports, and medical records while maintaining audit trails for regulatory compliance. Document classification separates claim file components while NLP technology extracts contextual insights from incident reports.

Multi-Sector Document Management

Beyond financial services, Serimag has deployed over 100 automated processes across BPO, real estate, and public sectors. The platform centralizes document processing across departments with intelligent capture converting physical documents to digital formats while extracting key metadata for enterprise system integration.

Technical Specifications

Resources

• Company Website
• Services Information
• Blog
• ABBYY Case Study

Company Information

• Website: serimag.com or serimagmedia.com
• Headquarters: Barcelona, Spain
• Address: 5 C/ Frederic Mompou, Sant Just Desvern, Spain
• Phone: +34 934770007