TCG Process — IDP and No-Code Process Automation

TCG Process GmbH operates a dual-platform strategy with DocProStar IDP and standalone OCTO no-code automation platform, with an increasingly deliberate focus on the insurance vertical.

TCG Process

Overview

TCG Process is a German-founded automation company whose two products serve different buyer needs: DocProStar handles intelligent document processing for structured extraction and validation workflows, while OCTO provides a no-code process automation layer with 140+ pre-built activities that extends those capabilities into end-to-end business processes. Unlike pure-play IDP vendors such as Rossum or ABBYY, TCG Process bridges document extraction to workflow orchestration within a single vendor relationship.

The company operates direct offices in 12 countries, with UK operations established in April 2023 under Barry Richards as Managing Director. Its insurance vertical focus has sharpened through successive partnerships: DecisionRules for business rules in February 2024, LandingAI for agentic document extraction in October 2025, and ICE-Tech for live insurance platform integration confirmed in February 2026.

TCG Process does not appear in the ISG Buyers Guide for Intelligent Document Processing Platforms — a guide that recognized Appian, Microsoft, Nanonets, and Rossum as leaders in its most recent cycle. That analyst visibility gap is the sharpest competitive context for a company making partnership moves that signal growth ambitions.

How TCG Process Processes Documents

TCG Process combines DocProStar's document capture and extraction pipeline with OCTO's automation layer. DocProStar ingests documents across multiple channels — including email attachments — automatically classifies them by type using machine learning models, extracts structured fields such as policy numbers and damage assessments, and validates outputs before routing. OCTO then orchestrates the downstream workflow, connecting extracted data to business systems, decision engines, and approval queues through its 140+ pre-built activities.

Two integrations extend the platform's AI capabilities without building them in-house. The October 2025 LandingAI Agentic Document Extraction integration brings agentic document processing into OCTO workflows, adding accuracy and flexibility for complex unstructured inputs. The February 2024 DecisionRules partnership addresses the gap between extraction and business logic execution — a limitation that many IDP-only vendors leave to the customer to solve.

Barry Richards, Managing Director UK & Ireland, described the architecture as "purposely open, future proof and able to accommodate AI services that are relevant in meeting business objectives" — language that frames the build-versus-buy approach as a deliberate product strategy rather than a gap in native capability. The February 2026 ICE-Tech integration, which is live rather than announced as forthcoming, is the clearest proof of that architecture in production.

Use Cases

Insurance Claims Processing

UK motor insurer ERS expanded capacity for emailed FNOL claims ingestion by 75% using DocProStar for extraction and validation combined with third-party AI services, with reduced manual handling times. The platform captures incoming claims emails and attachments, classifies document types, extracts policy numbers and damage assessments, and routes through approval workflows with DecisionRules business logic applied at the decision points. No baseline processing volume or timeframe has been published alongside the 75% figure.

Insurance Policy and Claims Triage

In February 2026, TCG Process's AI triage technology went live inside ICE-Tech's insurance platform, automating ingestion, validation, and routing of unstructured inputs — emails and attachments — for joint customers' policy and claims teams. Auditability is preserved throughout the workflow. The integration targets the same FNOL and policy administration bottlenecks as the ERS deployment, but through an embedded partnership model rather than a direct implementation.

No-Code Process Automation

OCTO enables business users to build automation workflows without coding, using 140+ pre-built activities that span document extraction via LandingAI, system integrations, decision management through DecisionRules, and workflow orchestration. The platform targets process owners who need to extend IDP outputs into broader business operations without developer dependency.

Technical Specifications

Component	Details
Platforms	DocProStar IDP Suite, OCTO No-Code Automation
AI Integration	LandingAI Agentic Document Extraction APIs (via OCTO Builder Program)
Decision Management	DecisionRules dynamic business rules engine
Automation Activities	140+ pre-built components in OCTO
Geographic Presence	Direct operations in 12 countries
Industry Focus	Insurance (primary), financial services, healthcare, public sector
Deployment	Contact vendor
Pricing	Contact vendor