DeepOpinion
DeepOpinion (now Otera) is an Austrian AI automation company providing enterprise-grade generative AI for document processing and workflow automation.
Overview
DeepOpinion, recently rebranded as Otera, develops an agentic automation platform that transforms unstructured data from documents, emails, and tickets into automated business actions. Founded in 2018 in Innsbruck, Austria, by Stefan Engl, Ahmed Ghanim Al-Ali, Stefan Ramershoven, and Steve R, the company raised €11 million in Series A funding in 2024. Operating in 19 countries with over 70 employees, DeepOpinion serves major enterprises including Siemens, Allianz, Hannover Re, Erste Group, Bitpanda, Bayer, and Saab. The platform is certified SOC 2, GDPR compliant, and ISO 27001.
Key Features
- DeepOpinion Studio: No-code SaaS platform for building AI automation apps
- Pre-Trained Models: Handles global document variations with out-of-box capabilities
- Data Efficiency: Requires only 50-100 training examples for customization
- Domain-Tuned AI: Combines generative and discriminative AI models for enterprise applications
- Four Platform Hubs: AI Hub, Automation Hub, Control Hub, and Coworker Hub
- High Straight-Through Processing: Enables touchless document processing at scale
- Enterprise Integration: Connects to enterprise systems and applications via APIs
Use Cases
Insurance Claims Processing
Insurance companies deploy DeepOpinion for automated claims handling. Implementations process claims documents with high straight-through processing rates, handling policy documents, medical records, and supporting evidence across multiple claim types.
Manufacturing Document Processing
Manufacturing firms use DeepOpinion for delivery notes and production documentation. Enterprise deployments automate document processing workflows for logistics, quality control, and supply chain documentation.
Financial Services Automation
Financial institutions leverage DeepOpinion for customer service, document verification, and workflow management. Erste Group and Allianz use the platform to automate complex document-based processes across departments.
Technical Specifications
| Feature | Specification |
|---|---|
| Platform | DeepOpinion Studio (no-code SaaS) |
| Claimed Accuracy | 98%+ out-of-box |
| Technology | Generative AI, discriminative AI, NLP |
| Data Efficiency | 50-100 training examples for customization |
| Industries | Financial Services, Insurance, Manufacturing |
| Deployment | Cloud-based SaaS |
| Compliance | SOC 2, GDPR, ISO 27001 |
| Integration | APIs for enterprise systems |
| Platform Components | AI Hub, Automation Hub, Control Hub, Coworker Hub |
| Recognition | 2025 IDC Innovator, 2024 DIA DIAmond Award |
Resources
Company Information
Headquarters: Innsbruck, Austria
Founded: 2018
Founders: Stefan Engl, Ahmed Ghanim Al-Ali, Stefan Ramershoven, Steve R
Employees: 70+
Note: DeepOpinion rebranded to Otera in 2024
