Parble: GenAI Document Processing for Finance

GenAI-powered intelligent document processing (IDP) platform for financial services, acquired by Netcall in September 2024 for up to €8.7 million.

Overview

Parble (legal entity: Contract.fit, trading as Parble) provides cloud-native intelligent document processing built specifically for banking and insurance. Founded in 2016 in Brussels by Pol Brouckaert, Bertrand Anckaert, and Jens De Pelsmaeker, the platform uses prompt-controlled generative AI to extract and classify data from documents without the labeled training datasets that traditional machine learning requires. Named customers include Generali, Baloise, and Vanbreda Risk & Benefits, and the platform has processed over 58 million documents with 97% time savings reported by customers.

Netcall acquired Contract.fit on September 16, 2024 for €8.7 million plus €1.1M net debt assumed and repaid at completion. The deal included €4.7M initial cash (€4.1M at completion, €0.6M deferred 12 months) and a €4M earnout tied to ARR growth from €1.5M to €3.3M within three years. The acquisition followed strong 2023 performance: 30% revenue growth to €1.48M and 34% ARR growth to €1.19M, with adjusted EBITDA improving to €0.48M from a €0.06M loss in 2022.

James Ormondroyd, Netcall CEO, described Parble as "a modern, cloud-native platform that is scalable, processing tens of millions of documents per year" and cited two-way cross-selling opportunities with Netcall's existing enterprise automation customer base. Pol Brouckaert, Contract.fit founder, subsequently became Director of Netcall EU. All three founders and six employees remained in Belgium post-acquisition.

By H1 FY25 (six months ended December 31, 2024), Parble generated £0.42M in revenue and £0.16M adjusted EBITDA, with the first cross-sell of Parble's IDP into Netcall's existing customer base completed during that period. Ormondroyd confirmed in March 2025 that "the integration of our recent acquisitions, Govtech and Parble, is progressing well, enhancing our capabilities and creating cross-sale opportunities."

How Parble processes documents

Parble's core architectural choice separates it from traditional IDP vendors: rather than training models on large labeled document datasets, the platform uses prompt-controlled generative AI to recognize and suggest extraction fields. This means a new document type can be configured through prompts rather than requiring weeks of data collection and model training. For financial services teams that regularly encounter new document variants as regulations change or new products launch, this reduces deployment time for each new document workflow.

The platform handles structured, semi-structured, and unstructured data across multiple document formats through a drag-and-drop wizard interface with a self-service portal for document flow setup. Document splitting automatically separates and classifies multiple document types within a single submission, routing each through the appropriate extraction pipeline. A human-in-the-loop validation layer handles cases where straight-through processing confidence falls below threshold, which is a practical requirement for regulated financial services environments.

Enterprise features include SSO, user management, and an open-source SDK for custom integration into existing systems. Post-acquisition, Parble's IDP technology has been incorporated into the Liberty platform with new generative AI features, connecting document extraction directly into Netcall's process management, low-code, and robotic process automation (RPA) capabilities.

Use cases

Insurance claims processing

Insurance companies including Generali and Baloise automate claims document handling using Parble's GenAI to extract claim details, validate information, and route documents to appropriate handlers. Document splitting is particularly relevant here: a single submission may contain a claim form, supporting photographs, and a medical report, each requiring a separate processing path. The prompt-controlled approach means insurers can configure new claim types without rebuilding training datasets when product lines change.

Banking client onboarding

Banks use Parble for KYC document collection and verification, processing identity documents, proof of address, and financial statements while flagging incomplete applications for human review. When onboarding requirements shift with regulation, the prompt-based configuration reduces the time to adapt extraction logic for new document variants.

Email management for financial services

Financial institutions use Parble's email indexation to automatically categorize and distribute inbound correspondence, classifying by document type and urgency before routing to the appropriate department. This reduces manual triage in high-volume mailrooms where correspondence volume makes human sorting impractical at scale.

Technical specifications

Resources

• Website
• Netcall acquisition announcement
• Investegate RNS: Acquisition of Parble
• UK Tech News: Acquisition coverage
• Netcall H1 FY25 interim results

For context on the broader IDP market Parble competes in, see generative AI in document processing and the insurance claims processing guide. Belgian IDP peers include Metamaze, Paperbox, and Skwiz.

Company information

Headquarters: Brussels, Belgium

Founded: 2016

Legal entity: Contract.fit (trading as Parble)

Founders: Pol Brouckaert, Bertrand Anckaert, Jens De Pelsmaeker (held 82.6% ownership pre-acquisition)

Acquisition: Netcall (September 16, 2024)

Total consideration: €8.7M + €1.1M net debt assumed and repaid

Initial cash: €4.7M (€4.1M at completion, €0.6M deferred 12 months)

Earnout: €4M tied to ARR growth from €1.5M to €3.3M within three years

Post-acquisition status: Operating as part of Netcall; all three founders and six employees remain in Belgium. Pol Brouckaert serves as Director of Netcall EU.