SoftCo — Irish AP Automation and E-invoicing Platform
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Irish financial automation provider leading European e-invoicing compliance with embedded Peppol integration and AI-powered procure-to-pay solutions.
Overview
SoftCo is an IDP vendor founded in 1990 by Susan Spence and Jim Coffey, headquartered in Dublin, Ireland. The company builds financial process automation software covering procure-to-pay, accounts payable (AP), and document management. SoftCo serves over 1 million users across North America and Europe, with named customers including PwC, the Finnish Government, Lloyds Bank, Volkswagen, and Primark.
Keensight Capital acquired SoftCo in March 2024, providing growth capital for European expansion. Co-founder Susan Spence, who departed the company after the acquisition, was selected in 2025 as a Lead Entrepreneur for Going for Growth, a programme supporting female entrepreneurs in Ireland.
The platform achieves 90% straight-through processing (STP) for purchase order invoices and handles non-PO invoices up to 89% faster through combined AI Coding and AI Routing workflows, according to GetApp's March 2026 profile based on 20 verified user reviews. User satisfaction scores cluster between 4.4 and 4.6 out of 5 across features, value, and support.
SoftCo gained dual analyst recognition in 2025: named a leader in the Hackett Digital World Class Matrix for AP and achieving Major Contender status in the Everest PEAK Matrix for P2P Solutions. The company also announced a strategic alliance with Interpath for AI-powered financial process automation.
What users say
Controllers and AP managers consistently cite SoftCo's pricing as competitive relative to alternatives. Shannon C., a Controller, noted in a March 2026 GetApp verified review: "I loved the layout and the price was more reasonable and got a lot more than the competitors."
Practitioners report measurable operational impact. One customer described moving "from paper based to online POs with significant reduction in staff levels in purchase ledger and almost 100% compliance with payment terms." Another cited the decision to implement SoftCo specifically to avoid hiring a second AP person, selecting it for functionality and a straightforward interface.
The 20-review sample on GetApp limits statistical confidence, but the 4.4 to 4.6 satisfaction range across multiple dimensions suggests consistent delivery rather than isolated wins. No significant negative patterns appear in the available verified reviews.
Key features
SoftCo's AP automation centers on three AI-driven workflows that operate in sequence. SoftCoAI+ handles invoice data extraction (AI Capture), reconciles invoices against purchase orders and receipts (AI Match), and assigns general ledger codes automatically (AI Coding). A fourth layer, AI Routing, reduces approval routing time by up to 90% by applying confidence thresholds and controls to determine when human review is needed.
The platform integrates with 200+ ERP systems, covering both PO and non-PO supplier invoices electronically. Pre-built connectors exist for SAP, Oracle, Microsoft Dynamics, Sage, and Infor. An optional SoftCoPay module extends the platform with payment optimization capabilities for organizations that want to consolidate AP and payment workflows in a single system.
For European compliance, SoftCo embeds Peppol access point integration with EN 16931, XML, and UBL format support. The platform addresses Belgium's January 2026 mandatory B2B e-invoicing deadline, France's September 2026 requirements, and Poland's KSeF system, positioning ahead of the EU's 2030 mandate. Xtracta is another vendor with Peppol e-invoicing capabilities worth comparing for organizations evaluating compliant invoice processing options.
A supplier portal gives vendors self-service access for invoice submission and status tracking, reducing inbound queries to AP teams. Mobile approvals run on iOS and Android, with 24/7 live support across phone, email, chat, knowledge base, and community forums.
Use cases
European e-invoicing compliance
Organizations preparing for mandatory B2B e-invoicing across EU member states use SoftCo's embedded Peppol management to process structured invoices in EN 16931 format with pre-approval workflows and payment run controls. As Robert Lynch, P2P Insights Analyst, noted: "Compliance is the trigger; the upside lies in how you redesign the whole invoicing process." SoftCo holds SÄHKE2 certification for Finnish e-invoicing compliance, reflecting its depth in Nordic public sector requirements alongside broader EU mandates.
Systhen is a comparable vendor navigating similar EU e-invoicing compliance deadlines through its own partnership strategy, making it a useful reference point for organizations evaluating multiple compliant options.
High-volume accounts payable automation
SoftCo targets companies processing over 20,000 invoices annually, where AI-driven straight-through processing delivers measurable ROI. The 90% STP rate for PO invoices means the majority of invoices move from receipt to payment without human intervention. For non-PO invoices, where coding and routing decisions are more complex, the combined AI Coding and AI Routing workflows deliver up to 89% faster handling compared to manual processes.
For teams evaluating AP automation more broadly, Fluxym offers a Source-to-Pay integration perspective worth comparing, particularly for procurement-led implementations. The accounts payable automation guide covers touchless processing benchmarks and ROI metrics for vendor selection.
Procure-to-pay process consolidation
SoftCo covers the full procure-to-pay cycle, from purchase requisition through supplier invoice processing to payment. The platform's three-way matching automates reconciliation of invoices, purchase orders, and goods receipts, reducing the manual effort that typically drives exception rates in high-volume environments. The 200+ ERP integrations mean SoftCo operates as a platform-agnostic layer rather than requiring organizations to standardize on a single ERP vendor.
Technical specifications
| Feature | Specification |
|---|---|
| Platform | SoftCo Platform with SoftCoAI+ |
| E-invoicing standards | EN 16931, XML, UBL, Peppol |
| Deployment options | Cloud, on-premises, hybrid |
| Integration | REST APIs, 200+ pre-built ERP connectors |
| Supported formats | PDF, XML, EDI, and major document formats |
| Mobile support | iOS and Android applications |
| Security certifications | SOC 1, SOC 2, ISO 27001, SÄHKE2 |
| Support | 24/7 phone, email, chat, knowledge base, community forums |
| Target volume | 20,000+ invoices annually |
Resources
- SoftCo website
- About SoftCo
- GetApp verified reviews
- SourceForge product profile
Company information
SoftCo was founded in Dublin in 1990 and operates offices in the USA, Ireland, UK, and Nordics. The company serves over 1 million users across North America and Europe, with customers spanning healthcare, financial services, manufacturing, public sector, and retail. Annual recurring revenue has grown above 25% annually. Keensight Capital completed its acquisition in March 2024.
The 50-person-scale Irish company competes in a segment dominated by larger enterprise vendors. Its bet is vertical depth in European e-invoicing compliance and high-volume AP automation rather than horizontal platform breadth. The SÄHKE2 certification for Finnish compliance and multi-country Peppol positioning reflect deliberate focus on markets where regulatory mandates drive adoption, a strategy that reduces reliance on discretionary IT spend cycles.