Docufai
Generative AI document assistant from Ripcord delivering instant answers through natural language queries, launched from government-focused Document Intelligence platform.

Overview
Launched in beta in November 2023, docufai emerged from Ripcord's Document Intelligence as a Service (DIaaS) platform developed for government and enterprise markets. The Hayward, California-based company built docufai on its cloud-based "Canopy" content platform, which combines AI and robotics for document processing across MUFG Bank, Warner Media, Coca-Cola, and the IRS.
In October 2023, Ripcord partnered with Carahsoft Technology Corp as Master Government Aggregator, positioning its document intelligence capabilities for public sector agencies through NASA SEWP V, ITES-SW2, NASPO ValuePoint, NCPA and OMNIA Partners contracts. Lynn Barousse, VP Public Sector Sales, noted this partnership represents "a pivotal step towards optimizing our reach and impact in the Public Sector market."
Unlike content generation tools, docufai focuses on information retrieval through natural language questioning, using enhanced LLMs with integrated knowledge bases and logical rules to prevent hallucination. The system processes multilingual documents, allowing users to query in any language regardless of source document language.
Key Features
- Natural Language Queries: Conversational questions with instant answers and source references
- Hallucination Prevention: Enhanced LLMs with knowledge bases and logical reasoning ensure trustworthy responses
- Multilingual Support: Processes documents in any language with cross-language query capabilities
- Automatic Summarization: Key information extraction without full document reading
- Government-Grade Security: Built on Ripcord's enterprise platform with compliance controls
- Canopy Platform Integration: Leverages cloud-based content platform with generative AI capabilities
Use Cases
Government Document Processing
Federal agencies use docufai for regulatory compliance and modernization initiatives. Analysts query policy documents, regulations, and case files using natural language, receiving instant answers with citations. The system handles multilingual government documents while maintaining security requirements through Ripcord's established platform.
Legal Discovery Acceleration
Law firms deploy docufai for litigation document review. Attorneys query case documents conversationally, receiving answers with specific page citations. Automatic summarization provides case overviews without manual review, while multilingual capabilities handle international documents without translation delays.
Financial Due Diligence
M&A teams conduct due diligence by querying financial statements, contracts, and reports in natural language. The system extracts relevant figures and terms without manual document review, accelerating transaction timelines while preventing fabricated answers through integrated knowledge bases.
Technical Specifications
| Feature | Specification |
|---|---|
| Core Technology | Large language models, knowledge bases, logical reasoning |
| Platform Foundation | Ripcord Canopy cloud-based content platform |
| Launch Date | November 2023 (beta) |
| Query Interface | Natural language questions |
| Language Support | Multilingual input and output |
| Accuracy Approach | Integrated knowledge bases prevent hallucinations |
| Security | Government and enterprise-grade compliance |
| Government Contracts | NASA SEWP V, ITES-SW2, NASPO ValuePoint, NCPA, OMNIA Partners |
| Enterprise Customers | MUFG Bank, Warner Media, Coca-Cola, IRS |
| Focus | Information retrieval (not content generation) |
Resources
Company Information
Headquarters: Hayward, California, United States
Parent Company: Ripcord
Launch: November 2023 (beta)