DocuSign
DocuSign provides electronic signature and intelligent agreement management solutions, evolving from e-signature specialist to comprehensive contract lifecycle platform through AI integration and enterprise partnerships.
Overview
DocuSign operates as the market leader in electronic signatures while expanding into intelligent agreement management through its AI-powered Iris engine. The company reported strong financial performance in 2025 with Q2 revenue of $800.64 million (8.8% growth) and Q3 revenue of $818 million, while executing a record $215 million share buyback.
In August 2025, DocuSign launched its Intelligent Agreement Management (IAM) platform featuring the DocuSign Iris AI engine for contract review and compliance checks. The platform expanded from 10,000 to over 25,000 customers by late 2025, gaining integrations with ChatGPT, Anthropic Claude, and Gemini Enterprise.
The company secured significant government contracts through GSA's OneGov program, offering federal agencies 70% discounts on eSignature services through January 2027. Allan Thygesen, CEO, emphasized the company's role in government modernization with FedRAMP-authorized solutions.
Key Features
- Electronic signature with FedRAMP authorization
- AI-powered contract summarization through Iris engine
- Contract Lifecycle Management automation
- Document Generation capabilities
- Salesforce Agentforce integration
- Multi-platform AI integrations (ChatGPT, Claude, Gemini)
- Biometric consent collection through partner integrations
Use Cases
Government Operations
Federal agencies including Treasury, Transportation, and Defense departments use DocuSign for streamlined agreement processes with 70% cost savings through 2027.
Enterprise Contract Management
Swinburne University reduced contract turnaround from 18 days to under 2 days across 21 functional areas, with Kosta Nicolaou noting significant cash flow improvements.
AI-Powered Finance Operations
SnapLogic's CFO reported cutting 1.5 days from financial close processes using AI agents to process DocuSign documents alongside other unstructured data.
Technical Specifications
| Feature | Details |
|---|---|
| AI Engine | DocuSign Iris with 100+ million agreement training data |
| Security | FedRAMP Moderate, IL4 authorization |
| Integrations | Salesforce, ChatGPT, Claude, Gemini Enterprise |
| Geographic Availability | US, UK, Australia for AI features |
| Platform Architecture | Cloud-native with Microsoft Azure AI backend |
Resources
Company Information
San Francisco, United States