ProcessMaker
ProcessMaker is a Business Orchestration and Automation Technologies (BOAT) platform serving 3 million users worldwide with AI agent coordination and enterprise process automation.
Overview
ProcessMaker transformed from a traditional workflow automation vendor into a comprehensive enterprise orchestration platform through strategic acquisitions. Founded in 2000 and headquartered in Durham, North Carolina, the company originally served 350 customers including Fortune 100 companies like TNT, Sony, and Ahold.
In August 2025, ProcessMaker gained market validation by being listed among the top companies in the global digital transformation market alongside Microsoft, IBM, and AWS in the $3.3 trillion market projected for 2030.
The company completed a strategic merger with Decisions in November 2025, combining orchestration, automation, and discovery capabilities. This positioned ProcessMaker beyond traditional workflow automation to coordinate AI agents, systems, and data across end-to-end processes.
In January 2026, ProcessMaker acquired SAP automation specialist Configurable Management, adding enterprise SAP integration capabilities. CEO Giles Whiting noted: "SAP customers are under pressure to move faster while maintaining control, accuracy, and compliance. Configurable Management has built a solution on the Decisions platform that does not require any software installation within SAP."
The Decisions component was recognized as a Challenger in Gartner's inaugural Magic Quadrant for Decision Intelligence Platforms, ranking #1 for Decisions Governance and top-five across all use cases.
Key Features
- Business Orchestration Platform: Coordinates AI agents, systems, and data across processes
- Agentic AI Capabilities: Autonomous workflows with AI agent coordination
- SAP Integration Suite: Codeless connections without SAP software installation
- Decision Intelligence: Rules engine with governance capabilities
- Low-Code Process Design: Visual workflow creation for citizen developers
- Enterprise Scale: Serves 3 million users worldwide
Use Cases
SAP Enterprise Modernization
Organizations use ProcessMaker's D/4SAP suite for S/4HANA migrations and system consolidations. The platform includes BAPIMatic™ for BAPI automation, Scriptonite™ for transaction automation, and Data Validation Management™ for system comparisons without requiring SAP customization.
AI Agent Orchestration
Enterprises deploy ProcessMaker to coordinate multiple AI agents across business processes, maintaining governance and control while enabling autonomous workflow execution.
Decision-Centric Architectures
Organizations implement ProcessMaker for decision intelligence workflows where data, rules, and AI are orchestrated together to drive business outcomes, particularly in compliance-heavy industries.
Technical Specifications
| Feature | Specification |
|---|---|
| Platform Type | Business Orchestration and Automation Technologies (BOAT) |
| Deployment | Cloud and on-premise |
| Users | 3 million worldwide |
| SAP Integration | Codeless BAPI/RFM connections without SAP installation |
| AI Capabilities | Agentic orchestration and autonomous workflows |
| Gartner Recognition | Challenger in Decision Intelligence Platforms MQ |
Resources
Company Information
Headquarters: Durham, North Carolina, United States
Founded: 2000
Employees: 229
Revenue: $22M (2024)
Funding: $45.1M
Investors: Aldrich Capital Partners, BPEA Private Equity, Innovate Durham