Square 9 Softworks
New Haven-based document management provider offering GlobalSuite platform with InquireAI no-code extraction, targeting SMBs with $50-75/user pricing.
Overview
Square 9 Softworks provides document processing through its GlobalSuite platform including GlobalCapture, GlobalSearch, GlobalAction, and GlobalForms. Founded in 2006 after operating as InfiNet Business Systems division since 2001, the New Haven company serves over 15,000 customers globally with SOC 2 and HIPAA compliance.
In early 2026, Square 9 launched InquireAI for no-code document data extraction, eliminating template creation complexity that previously required manual setup. As a Square 9 representative noted: "Our InquireAI product has made templates the way of the past. With simple instructions you can extract data off of all sorts of documents and the best part - no coding required."
The company maintains 4.5/5 ratings across review platforms while competing against DocuWare, M-Files, and Laserfiche through wide device integration support spanning Canon, HP, Epson, Kyocera, and Xerox MFPs and modular deployment options targeting the mid-market segment.
Key Features
- InquireAI: No-code document data extraction through instruction-based processing
- GlobalSearch Go: Browser-based interface with mobile-friendly navigation and search favoriting
- OCR-Assisted Keyless Indexing: Automated document classification without manual field mapping
- Table Data Extraction: Structured data capture from scanned document tables
- CloudBridge Integration: Platform connectivity with Sage, Dynamics, SAP, and Microsoft Office 365
- Container Support: Docker/Kubernetes deployment for enterprise flexibility
Use Cases
SMB Accounts Payable Processing
Finance departments use InquireAI to process supplier invoices without template setup. The system extracts invoice data through simple instructions, while GlobalAction routes documents through approval workflows with QuickBooks integration.
Healthcare Records Management
Healthcare organizations deploy GlobalSuite for HIPAA-compliant patient records management. OCR-assisted indexing processes medical forms automatically, while encrypted storage maintains compliance across clinical workflows.
Multi-Device Document Capture
Organizations leverage Square 9's broad MFP compatibility across Canon, HP, Epson, Kyocera, and Xerox devices for unified document capture workflows without vendor lock-in.
Technical Specifications
| Feature | Specification |
|---|---|
| Core Products | GlobalCapture, GlobalSearch, GlobalAction, GlobalForms |
| AI Technology | InquireAI no-code extraction, OCR-assisted indexing |
| Deployment | Cloud-based, Docker/Kubernetes containers |
| Integration | REST/SOAP APIs, CloudBridge platform |
| Device Support | Canon, HP, Epson, Kyocera, Xerox MFPs |
| Compliance | SOC 2, HIPAA |
| Pricing | $50-75 per user monthly across three tiers |
| Interface | Browser-based with mobile support |
| Target Market | SMB, mid-market across healthcare, education, government, finance |
Resources
Company Information
Headquarters: New Haven, Connecticut, United States (127 Church St, New Haven, CT 06510)
Founded: 2006 (originated as InfiNet Business Systems division in 2001)
Employees: 72 (as of November 2024)
Global Presence: Team members across North America, Asia, and South America
Customers: 15,000+ globally
Name Origin: Named after New Haven's historic Ninth Square district where founders met